Frequently Asked Questions

Care Tips

How to Care for Stainless Steel Jewelry

Your stainless steel jewelry rocks! It's hypoallergenic, tarnish-proof, and super durable even when in contact with water. But it still needs some love.

Quick Care Tips:

 Avoid Harsh Chemicals:
- Keep away from bleach and chlorine.
- Remove before swimming or hot tubs or shower 

Remove During Workouts:

- Sweat can be corrosive, so take it off before exercising.

Keep these tips in mind, and your stainless steel jewelry will stay gorgeous for the longest time!

Store Policies

1. Product Inspection During Delivery:

Customers are required to check their product at the time of delivery while the delivery person is still present. Any defects or issues should be reported immediately. We will not accept exchanges or returns for any defects reported after the delivery personnel have left.

2. Return Parcel Policy:

In the event of returning a parcel, customers are required to pay the delivery charge. The cost of this charge will depend on the location of the return.

3. Jewelry Return Policy:

We do not accept returns of used jewelry under any circumstances. All jewelry returns must be in their original, unused condition.

4. Customer Support:

Our customer support team is available to assist you with any queries or concerns. You can reach us via email, facebook or instagram during our business hours.

5. Order Cancellation:

Orders can be cancelled within 24 hours of placement. After this period, cancellations may not be possible as the order may have already been processed and shipped.

Delivery charge inside Bangladesh

  • Inside Chittagong: BDT 80
  • Inside Dhaka: BDT 110
  • Outside Dhaka/Chittagong: BDT 150- 250 (depending on location)